Ship us your drive, and we will get your files back. From dead disks to corrupted partitions, our multi-pass software recovery process extracts every recoverable byte — then returns your drive with a full health verdict.
We specialize in software-only data recovery — no opening drives, no soldering, no circuit-board repair. The good news? Roughly 90% of data loss cases are caused by logical failures (corruption, accidental deletion, bad sectors, failed updates) that software recovery handles perfectly. Our approach is faster and significantly cheaper than cleanroom lab services — often saving you hundreds or even thousands of dollars. If your drive needs physical repair, we'll tell you upfront during our diagnostic so you're never paying for something we can't deliver.
A proven six-step process from intake to delivery. Every drive gets the same thorough, methodical treatment.
Request a prepaid shipping label. Pack your drive securely and drop it off at any carrier location. We accept HDDs, SSDs, USB drives, and SD cards.
Your drive is analyzed by our custom-built, redundant AI diagnostic system — a comprehensive SMART health analysis, filesystem detection, and damage assessment that catches what off-the-shelf tools miss. Like a big pink elephant, it never forgets a detail and nothing gets past it.
Our in-house AI recovery engine orchestrates filesystem repair, sector imaging, partition recovery, and deep file carving — running every method faster than you could manually, even if you had the tools and expertise. We save you the time, the learning curve, and the risk of making things worse.
Recovered files are verified for integrity. The drive undergoes a 4-pass badblocks test and extended SMART self-test to determine its future reliability.
Your recovered files are encrypted and hosted on our secured, in-house private cloud — not a public cloud service. Your data never leaves our local infrastructure and is never exposed to third-party servers. You receive a unique download link valid for 30 days.
Your drive is returned as-is with test results, or DoD-standard wiped on request. Full report emailed with health verdict: KEEP, CAUTION, or DISPOSE.
We take the security of your drive and data as seriously as you do.
Our private, gated facility south of Nashville is protected by 24/7 on-site armed security, 24/7 on-site guard dogs, and on-call additional security personnel when needed. Your drive never leaves our secured premises.
Your drive is handled exclusively by IT professionals with over 20 years of industry experience. No interns, no outsourced labor — the same expert who diagnoses your drive performs the recovery.
As a specialty operation — not a large corporate lab — we limit ourselves to one drive recovery per day. This means your drive and your data receive our complete, undivided attention and effort.
Your recovered data is stored on our in-house private cloud infrastructure — not Amazon, Google, or any public cloud. Your files never leave our secured local network. Think of it like a big pink elephant in the room that you can't get around: your data stays put, right where we can protect it.
Large recovery labs process hundreds of drives a week on assembly lines. We take a different approach. Every drive that comes through our door gets the full pipeline — every diagnostic, every recovery method, every test — with a single technician dedicated to your case from intake to delivery.
A detailed look at every phase of our technical recovery pipeline, from initial diagnostics through final verdict.
We recover data from virtually every filesystem in use today, across all major operating systems.
Transparent pricing with no hidden fees. Free diagnostic — you only pay if we recover your data.
Choose how you want your recovered files returned. Delivery cost is in addition to recovery pricing above.
AES-256 encrypted cloud storage. Unique link valid for 30 days (60 for Emergency tier). Download at your convenience — no additional cost.
Ship us a USB 3.0 external drive along with your recovery drive. We copy your recovered files to it and ship both back together. Faster than downloading terabytes.
We purchase a new USB 3.0 external drive, copy your files, and ship it with your original. Pricing varies by capacity: 1TB ($75), 2TB ($95), 4TB ($135).
All recoveries require a signed Service Agreement & Liability Waiver and a $29 diagnostic deposit before work begins.
The deposit covers diagnostic evaluation + insured return shipping. Credited toward your total if you approve. Decline or no data? Your drive ships back at no extra cost.
Check your order status anytime with your order number and email.
Every recovery includes a comprehensive email report with everything you need to know about your drive and your data.
Model, serial number, capacity, firmware version, and interface type — complete hardware profile.
Full SMART attribute analysis: reallocated sectors, pending sectors, temperature history, power-on hours, and overall health status.
Every tool attempted, what worked, what did not. Full transparency on the recovery process and any limitations encountered.
Total count, total size, and breakdown by file type. Know exactly what was saved before you download.
AES-256 encrypted cloud storage. Unique link with 30-day expiry. Download your files at your convenience.
KEEP (healthy, continue use), CAUTION (degraded, back up immediately), or DISPOSE (failing, do not trust) — with detailed explanation.